A1 Warranty Terms and conditions
Warranty Terms and conditionsOffsite Warranty
If there is any problem with the product during its warranty period, we provide an off-site warranty facility. Feel free to get in touch with our team and discuss the issue. We will deliver the replacement parts to your address without any charge for both parts and shipping, but parts should be replaced customer end
if you like to replace parts from our company end then you have send back the item to our company address
WANTRN
15/7 Shan Building
Mahalingapuram, Vellalore, Coimbatore, Tamilnadu 641111, INDIA
The customer will be responsible for the return delivery fees, and the same amount of shipping cost will be credited to their wantrn web store store credit. This credit can then be used for future purchases such as spare parts or new machines.
Once the item has been fixed, it will be sent to the customer's address, and the shipping costs will be covered by us.
Note : for insect killer machines tube lights does not cover under warranty
Any item returned that shows improper use, improper handling or physical damage;
damaged/torn out box, missing manuals, parts and accessories will be returned back to the buyer.
Items returned in any box that is not the original box will not be accepted and will be returned to sender
The product can be returned to us for repair / replacement provided it should reach back to us within 15 days of delivery (receipt of item) under compliance with below terms & conditions.
Buyer is responsible for all-return postage and shipping charges (Please do not complain or negotiate on this)
TO avail the manufacturer warranty the buyer needs to contact the respective service center of the company. In case it is inconvenient for the buyer to locate the service center, item can always be returned back to us with original packing and all accessories to avail the warranty from the manufacturer.
No Warranty for physically damaged or Burnt & Damaged items.
The warranty terms and conditions
The warranty does not cover to the tube light
Products offering only offsite warranty, not providing on-site warranty or service
Our Insect Killer Machines come with a 1-year manufacturer's warranty excluding tube lights.
If you wish claim product warranty, you must return the items to our office address. The cost of shipping charges will be covered by the customer.
After we repair the product, we will send it back to the customer's address and we will cover the shipping costs.
Warranty product will be null and void if:
This product warranty does not cover repairs by unauthorised persons, modifications, or disassembly
PLS DO NOTE WE ARE NOT RESPONSIBLE IF THE PROBLEM EXCEEDS OF THIS TIME LIMIT
# Buyer should check the package once receiving. If the package damage during the freight, please refuse to sign for the package and it will return to us. Then contact us promptly.
# If you need return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return.The warranty does not cover broken.
# It is IMPORTANT to declare you package as "Product for Return" on the Customs Declaration Form, and DO REMEMBER your return won't be accepted.
# Warranty covers replacement or repair.
# All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you bought wrong model or wrong color).
# We ONLY accept the return for original package. Please make sure the item have NO man-made sabotage. If you purchased in improper condition, please NOTE that the sipping and handling fee will not be refund, all return shipping fee should paid by the buyer unless item DOA.
# We reserve the right to refuse any returns for objective reasons
The product is warranty is against manufacturing defects period of 12 months. The warranty period commence on the date if purchase from the online shop. Your original purchase invoice, showing the date of purchase of the product is your proof of the date of purchase. During the warranty period defects parts will be repaired or replace.Any item returned that shows improper use, improper handling or physical damage; damaged/torn out box, missing manuals, parts and accessories will be returned back to buyer. Items returned in any box that is not the original box will not be accepted and will be returned to sender.
https://www.wantrn.com/wantrn-terms
Cancellation & Refund Policy
Anxon believes in helping its customers as far as possible and has therefore a liberal cancellation policy.
Under this policy:
• Anxon / WANTRN is power to cancel the order without asking customer, order amount will be refunded customer account without any deductions , A consumer who has purchased our goods via an online platform or direct bank account via account transfer, Google Pay, UPI Mode, Credit Card all digitial mode payments Anxon / WANTRN has the right to cancel the order and claim a refund without giving any reason
• ANXON / WANTRN has the authority to terminate customers' orders within a week without providing any explanations or notifying the customer. order amount will be refunded on same customer account
•Customer also option for Cancellations request is made within 30 mins of placing an order. order will be cancelled and full amount refunded to customer account
•Anxon accept cancellation requests for insect killers
refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.
•In case of receipt of damaged or defective consumer durable items and
nondurable items like tubes and other spare parts
please report the same to our Customer Service team.
The request will, however, be entertained once the merchant has checked
and determined the same at his own end.
This should be reported within 21 days of receipt of the products..
•In case you feel that the product received is not as shown
on the site or as per your expectations, you must bring it to
the notice of our customer service within 24 hours of receiving the product.
The Customer Service Team after looking into your complaint will take an appropriate decision.
•In case of complaints regarding products that come with a warranty from manufacturers,
please refer the issue to them.
• Anxon / WANTRN is power to cancell the order without asking customer, order amount will be refunded customer account without any deductions
Retrun and Refund
For the return or refund procedure, the product must be sent back in its original packaging, and must be in an unused condition.
The cost of return shipping charges will be covered by the customer.
Shipping & Delivery Policy – Products
Delivery time : 7 to 10 Days Minimum Depend upon pin code serviceable area
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Anxon is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Anxon is in no way responsible for any damage to the order while in transit to the buyer. Payments Anxon is proud to use Payment Gateway Name for fast, easy and efficient secure payments. All major credit cards are accepted.
Shipping & Delivery Policy (Services)
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our help desk on +917871203000
How the delivery charge is calculated for multiple units and some products
The shipping charge is based on the weight of the product. For multiple products ordered from the same category the program adds up the weight of all the units ordered and charges a single delivery fee.
One Pcs of Computer Mouse Shipping Charges comes up to Rs 70/- to allover India. However, the delivery fee is calculated separately when a customer orders different products. Thus, This is because the products are being sourced and shipped from different cities.
The minimum weight taken into account is 250gms for domestic shipments and 500gms for international shipments. There is a parcel surcharge applicable for consignments other than documents irrespective of weight of the shipments in case of international deliveries.
The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage.
A disclaimer may specify mutually-agreed and privately-arranged terms and conditions as part of a contract; or may specify warnings or expectations to the general public (or some other class of persons) in order to fulfill a duty of care owed to prevent unreasonable risk of harm or injury. Some disclaimers are intended to limit exposure to damages after a harm or injury has already been suffered. Additionally, some kinds of disclaimers may represent a voluntary waiver of a right or obligation that may be owed to the disclaimant.
Disclaimers vary in terms of their uniformity. Some may vary depending on the specific context and parties involved, while other types of disclaimers may strictly adhere to a uniform and established set of formalities that are rarely or never modified, except under official authority.
Website disclaimer covers the following:• No warranties
• Limitations of liability
• Exceptions
• Reasonableness
• Other parties
• Unenforceable provisions
• This website disclaimer
The information contained in this website is for general information purposes only. The information is provided by Anxon and while we Endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Anxon. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Anxon takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Privacy PolicyWe value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal informati
on about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about your buying behaviour.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
3. Sharing of personal information
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
4. Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. wantrn.com is not responsible for the privacy practices or the content of those linked websites.
5. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
6. Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
7. Advertisements on product.wantrn.com
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
8. Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Terms & Conditions find HereWelcome to our website. If you continue to browse and use this website you are agreeing
to comply with and be bound by the following terms and conditions of use, which together
with our privacy policy govern Anxon's relationship with you in relation to this website.
The term Anxon refers to the owner of the website whose registered office is 8/4F,
Maha Ganapathy Nagar, Vellalore main Road, Coimbatore641111. Our company registration number
is 33511805175 and Coimbatore registration. The term Anxon refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
•The content of the pages of this website is for your general information and use only.
It is subject to change without notice.
•Neither we nor any third parties provide any warranty or guarantee as to the accuracy,
timeliness, performance, completeness or suitability of the information and materials found or
offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors
and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
•Your use of any information or materials on this website is entirely at your own risk,
for which we shall not be liable. It shall be your own responsibility to ensure that any products,
services or information available through this website meet your specific requirements.
•This website contains material which is owned by or licensed to us.
This material includes, but is not limited to, the design, layout, look,
appearance and graphics. Reproduction is prohibited other than in accordance
with the copyright notice, which forms part of these terms and conditions.
•All trade marks reproduced in this website which are not the property of,
or licensed to, the operator are acknowledged on the website.
•Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
•From time to time this website may also include links to other websites.
These links are provided for your convenience to provide further information.
They do not signify that we endorse the website(s).
We have no responsibility for the content of the linked website(s).
•You may not create a link to this website from another website or
document without Anxon's prior written consent.
•Your use of this website and any dispute arising out of such use of
the website is subject to the laws of India or other regulatory authority.
Website privacyThis privacy policy sets out how Anxon uses and protects any
information that you give Anxon when you use this website.
Anxon is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can
be identified when using this website, and then you can be assured that
it will only be used in accordance with this privacy statement.
Anxon may change this policy from time to time by updating this page.
You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 23-5-2011
What we collect
We may collect the following information:
•name and job title
•contact information including email address
•demographic information such as postcode, preferences and interests
•other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
•Internal record keeping.
•We may use the information to improve our products and services.
•We may periodically send promotional emails about new products,
special offers or other information which we think you may find
interesting using the email address which you have provided.
•From time to time, we may also use your information to contact you for
market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure.
In order to prevent unauthorized access or disclosure we have put in
place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive.
Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs,
likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used.
This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.
We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website,
by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies,
but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest.However,once you have used these links to leave our site,
you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information
which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
•whenever you are asked to fill in a form on the website,
look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
•if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@wantrn.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Anxon, 8/4F, Maha Ganapathy Nagar, Vellalore Main Road, Coimbatore.641111
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below
Anxon
15/7 Shan Buildings
Vellalore Main Road
Coimbatore, Tamilnadu
India.641111
Tel: 0422-6570800
Email: info@wantrn.com